esi Caller ID help Videos.

Here is the esi Caller ID Button esi Help Video that will help describe how to use the caller ID button on your
business phone system.

esi Help Videos esi Caller ID Button use and description

esi Caller ID

If you subscribe to Caller ID from your telephone service provider, the phone’s display will show an outside
caller’s name and/or number. In some instances, the service provider can send only a general caller status —
such as UNAVAILABLE, PRIVATE or NO DATA SENT. When a number is present in the display, if using the voice mail or caller id button, press the redial button to auto dial it.

Note: If Caller ID is not used, the line number will appear instead of the caller’s name or number. If Caller ID is
used, in some instances the local telephone service provider will only show a general caller status such
as Unavailable, Private, or No Data Sent.

Adding names to your Personal Dex

You can add names to your Personal Dex by using either the Caller ID method or the manual method. The
Caller ID method is the same regardless of whether you’re using a ESI phone with a two-line display or an
ESI phone with a three-line display; however, the manual method is used differently on each phone model.
Caller ID method (on an ESI phone with a two- or three-line display)
Whenever a Caller ID name appears on your LCD display (while talking on an incoming call or during
message retrieval) press ESI-DEX to automatically store the name and number in your Personal Dex.

Important:

The number dialed (if stored from a Caller ID) will be the number for the actual line used by
the caller, and may be different than the caller’s listed number. Additionally, some local calls
may not be auto-dialed correctly, depending on the limitations of your area’s local dialing
plan. You may wish to create a manual listing for these. Consult your administrator if you
need further assistance.